Here’s a list of 25 mistakes I’ve observed people make, which prevent them from connecting with others—and thus prevents them from cultivating better relationships.
1. Talk too much about yourself
We tend to think that we’re the most interesting person around, but that’s probably not true.
Unless you’re Warren Buffett or Mark Zuckerberg, people don’t want to hear your monologues all day long.
2. Show no interest in other people’s lives
Asking questions—and paying full attention to the answers—is a good way to show people that you care about them.
It’s hard to feel connected to someone who exudes negativity.
4. Don’t let people finish their sentences
Try and resist the urge to cut someone off, even if you have an extremely golden thought to share.
5. One-up other people’s stories
It might give you a thrill to share your own awesome story, but it will probably make the other person feel insignificant and embarrassed.
6. Don’t ask people to continue when they get interrupted
All of us know how terrible it feels when there’s some sort of commotion that interrupts the story we’re telling and prevents us from getting to the end of it.
7. Don’t keep track of other people’s lives
It means a lot to someone when you make the effort to remember his or her medical appointment or wedding anniversary, just to name a couple of examples.
8. Ignore someone’s emails and text messages
This is one that I know I’m occasionally guilty of. If you’re busy and don’t have the time to write a full reply, you could write a short note to tell your friend that you’ll write a longer reply later on.
9. Respond instantly after someone talks
If you wait for a moment before responding, it shows that you’ve put thought into your answer.
10. Be vague in your thanks and praise.
Saying “Thank you” or “Goob job” aren’t as good as saying “Thank you for writing such a detailed and well-structured report” or “Your insightful analysis of the situation made it easier for the team to accomplish its goals.”
11. Assume that it’s a good time interrupt others
You might want to talk about something urgently, but the other person might be caught up with his or her own problems. “Is now a good time for you to talk?” is a simple question, but it’s one that demonstrates care and thoughtfulness.
12. Be late
This is an especially bad mistake if it’s your first meeting the other person.
13. Remind people of their imperfections
When you hear someone cough or see someone with dark eye rings, it’s tempting to make a comment. The better option is keep quiet, because no one wants likes to be reminded of his or her frailty.
14. Tell people that they “shouldn’t feel that way.”
Most of the time, people share their problems and feelings because they want a listening ear. We invalidate others’ feelings when we tell them that they shouldn’t feel sad, angry, disappointed or frustrated.
15. Give unsolicited advice
This is a mistake unless the other person explicitly asks for your input.
16. Criticize other people’s ideas
I’ve heard it said: “Opposing everything without proposing anything is irresponsible.” Unless you also have suggestions for how to improve the idea, it’s better not to say anything at all.
17. Talk as if you know it all
It’s surprising that so many people have strong opinions about subjects they know little about, whether it’s health, investing, politics or religion. Unless you really know it all—which is pretty unlikely—try not to talk as if you do.
You might be proud of your own or your children’s achievements, but don’t brag about them unnecessarily.
19. Put down the achievements of others
You can tell a lot about someone based on how he or she responds to other people’s good news. Rationalizing why someone’s accomplishment isn’t that big of a deal is a big no-no, even if that’s what you actually think.
20. Talk bad about someone
This applies whether or not the person is physically present. If you talk bad about someone who isn’t there, other people will start to wonder if you gossip about them behind their backs, too.
21. Be distracted while talking to someone
I once had a five-minute conversation with someone who didn’t take his eye off his computer screen once the entire time. (I’m not that terrible-looking, right?)
Being distracted by your phone or computer is a sure way to make the other person feel unimportant and ignored.
22. Don’t make eye contact
I know that some people just don’t like making eye contact during a conversation, but it really is essential if you want to convey sincerity and honesty.
23. Relate every conversation back to your own life
Some people are skilled at using every topic of group conversation as a starting point to tell their own story. This is a skill that, if overused, will cause people to want to avoid having a conversation with you.
24. Assume that you know how others feels
When you say things like “You must feel betrayed” or “You must be disappointed” too frequently, it can make the other person feel like you’re being patronizing.
25. Don’t smile when you meet people
One of the simplest ways to connect with people is to give them a huge smile when you see them.
Don’t be afraid to show people how happy you are to see them (if you’re actually happy to see them